To ensure that your prescription is prepared and ready for collection please allow 24 hours’ notice after placing your order prior to coming to the Practice for collection.

Please note that requests for repeat prescriptions must be approved by a Vet, which means that we need at least 24 hours’ notice of your order before collection. Requests can be made using this online form, or by telephoning your local branch.

Please note that requests placed on the website are not dealt with out-of-hours or at the weekend.

To order a prescription from us your pet must be fully registered with the Practice and under the care of one of our Vets. This involves being seen by a Vet for regular check-ups, the frequency of which will depend on the medical condition and advice from the Vet. At the very minimum your pet will be required to be brought in for examination every 6 months.

This allows us to ensure that your pet is on the right treatment, on the right dose, and to spot any changes early.

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